GoodDay + Loop Integration | Returns & Inventory ERP

Why this integration matters

Returns and exchanges are the messiest flow in commerce. The data between the customer experience and the warehouse has always been held together with CSV exports and "close enough." GoodDay and Loop close the gap.

Built to work together

Loop owns the returns and exchange experience. GoodDay owns inventory and the ledger. Two category leaders, integrated deeply.
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RESULT

One connected stack. No compromises.

One ledger, RMA to receipt

Every return and exchange moves through draft, in transit, and received states inside GoodDay. Finance can see what has been refunded, what inventory is actually back, what should be restocked, and what revenue should actually be recognized.

RESULT

Refunds, restocks, and revenue that reconcile at close.

Auto-flagging catches what spreadsheets miss

Partial receipts, stuck returns, and warehouse exceptions are flagged in both GoodDay and Loop, with no manual review.

RESULT

Less manual reconciliation and guessing.

Here’s how it works

STEP 1

Connect to Shopify

Both are Shopify-native. Built natively with Loop, so it works out of the box.

STEP 2

Shoppers return or exchange in Loop

Resolved in Loop's branded portal, trusted by 5,000+ brands.

STEP 3

Loop data lands in GoodDay as a draft

Each return and exchange maps to the original order, items, and reasons.

STEP 4

Track it in transit

GoodDay opens an "in transit" state with carrier visibility and SLA tracking.

STEP 5

Receive, restock, recover cost

Inventory updates at SKU and location level, and revenue stays accurate.

STEP 6

Flag exceptions, close the books

Partials and exceptions auto-flag. Finance sees what's refunded, what's back, what to restock.

View our Webinar

GoodDay + Loop: Inventory Comes Full Circle

Connect returns, exchanges, inventory, and accounting in one out-of-the-box ERP integration. See a live walkthrough, hear from Duvin on what changes for an operating brand, and learn how to kill manual reconciliation between returns, the warehouse, and finance.